# Ojin > Ojin is a real-time AI inference platform for interactive media. We provide hosted models for world generation, talking-head video, and real-time avatars, with low-latency APIs and an SDK widget for embedding into products. This file contains the flattened content of Ojin's marketing pages at https://ojin.ai/, intended for LLM ingestion. For developer and API documentation, see https://docs.ojin.ai/llms-full.txt. # Ojin Source: https://ojin.ai/ ## The Human AI Company Build AI Agents That Feel Human. In Minutes. Trusted by: bmw, eu, meta, addidas, siemens, Merc, WWF, CHEVI, H&M, NEOM, Estee, Cli. [Try Human Agents](https://ojin.ai/dashboard/human-agents/library) ## Human agents that resonate, in real-time. *Real voice and face, available 24/7. Human, Empathic and Scalable instantly available from a single input image.* [Try Human Agents](https://ojin.ai/dashboard/human-agents/library) ## Ojin *The Human AI Company* Built for teams that move fast. Real-time voice, face and conversation at any scale. From one user to millions, without the complexity. [Try Human Agents](/signin) ## ### One Image. Instant Agent. Create a lifelike AI agent from a single image. Link: https://ojin.ai/signin ### Starting $0.05/min Human-like AI agents at production-friendly cost. Link: https://ojin.ai/signin ### Integrates Anywhere Fully modular. Easy to embed into any experience. Link: https://ojin.ai/signin ### High-Quality Templates Expressive AI humans, ready to deploy. Link: https://ojin.ai/signin ### Feels Human at Scale Natural lip-sync, micro-expressions, and real-time emotions. Link: https://ojin.ai/signin ### Human Agents The full end-to-end experience. STT, LLM, voice and face bundled, browser-native, ready in minutes. Link: https://ojin.ai/dashboard/human-agents/library ### Human Presence The most lifelike face model available. Maximum expressiveness for experiences that need to truly resonate. Link: https://ojin.ai/dashboard/human-agents/library ### Human Portrait Fast, scalable face model. Sub-200ms latency. Plug into any pipeline via WebSocket. Link: https://ojin.ai/dashboard/models/ojin/oris-portrait ## Learn how to get up and running in minutes *API* Copy-paste simplicity that gets you moving fast. Dive in with confidence, build without friction and scale your experience as far as your imagination reaches. [Read the docs](https://docs.ojin.ai) ## Start for free with $10 in credits * Pricing* Experiment or scale. Individual or enterprise. We’ve got you covered from day one. [Pricing](/pricing) ## Optimised for real-time *Warp Speed* Ojin is built on [years](https://dashboard.ojin.ai/about-us) of experience in world-class cloud streaming. We specialise in hosting and optimising models for real-time use cases, achieving latencies low enough to feel truly interactive, thanks to Ojin’s globally distributed inference cloud. ## Designed for cost-efficiency * Scalable* Ojin runs real-time inference where it’s cheapest and fastest automatically. Our hybrid-cloud infrastructure finds the optimal GPU in real time and passes the savings on to you. Sign up now and start with $10 in free credits. ## Built for makers *Simple, Agnostic, Modular* Thanks to our API-first approach, everything you do on Ojin can be automated and deployed at scale. The Ojin Model API is a simple, framework-agnostic HTTP/WebSocket endpoint that can be used with [Pipecat](https://docs.ojin.ai/models/introduction/integrations), [LiveKit Agents](https://docs.ojin.ai/models/introduction/integrations), or any custom solution. ## Enterprise-grade security and data privacy *Secure by design. Compliant by default. Private, always.* We’re built on trust. Built with strict compliance standards, data privacy controls and robust safeguards protecting your information at every layer. [Learn more](/contact) ### SOC 2 Type II Independent controls for security, availability, and confidentiality. ### EU AI Act European AI regulatory framework ### GDPR compliance German-based company, DPA available ### PDPL compliance Saudi Arabia’s Personal Data Protection Law ## Trusted by > The best enabler and partner to think of. Everyone thinking of building anything with realtime generative AI, absolutely go for it. - Oliver Lange, Head of H&M Beyond > It’s a new way to present our brand - an adventure that’s deeply experiential and aspirational. - Emmanuel Rousson, VP of E-commerce, Clinique > An inspiring partner for us and technologically one of the best. - Stefan Ponikva, VP Communication and Experience, BMW ## Create and embed your Human Agents *Real-Time Human AI Agents* Build a lifelike AI agent and embed it anywhere with a single prompt or line of code. [Try Human Agents](/signin) ## Start building with Ojin *Designed for speed* Ship blazing-fast real-time applications. We can’t wait to see what you build. [Try Human Agents](/signin) | [Contact sales](/contact) # Pricing Source: https://ojin.ai/pricing ## Simple plans that scale with you * * Choose the package that fits your needs today, and upgrade as you grow. ## Need more? * * Explore Enterprise for custom AI models, fine-tuning, tailored software, advanced integrations, and solutions built around your specific infrastructure and use case. [Learn More ](https://ojin.ai/enterprise) # Enterprise Source: https://ojin.ai/enterprise ## The Human AI Company for Enterprise Human, Empathic and Scalable. Trusted by: , , , , , , , , , . [Try Now](https://ojin.ai/dashboard/human-agents/library) ## Enterprise-grade security and data privacy *Secure by design. Compliant by default. Private, always.* We’re built on trust. Built with strict compliance standards, data privacy controls and robust safeguards protecting your information at every layer. ### SOC 2 Type II Independent controls for security, availability, and confidentiality. ### EU AI Act European AI regulatory framework ### GDPR compliance German-based company, DPA available ### PDPL compliance Saudi Arabia’s Personal Data Protection Law ### Human AI Onboarding To replace static portals and PDF decks. Link: https://ojin.ai/signin ### Learning & Training Immersive scenario-based learning. Link: https://ojin.ai/signin ### Customer Success & Support Always-on support agent with emotional intelligence. Link: https://ojin.ai/signin ### Virtual Brand Ambassador A photorealistic brand representative. Link: https://ojin.ai/signin ### People & Culture Always-available HR companion. Link: https://ojin.ai/signin ## Ojin powers continuous, low-latency AI experiences. *Deployed at enterprise scale across any device, anywhere.* [Start Building](https://ojin.ai/signin) ## Real-Time Results in Real-World Cases. *Real Interaction and Real Engagement.* Every number here is earned in production - across live deployments, real users, and real-time experiences. ### 1B+ Media Impressions ### ~21m Average Interaction Time ### 150K Unique Participants in 24h ### 98 Net Promoter Score ### 94% Loyalty - Users Would Pay Again ## Custom Training *Identity Synthesis* Bespoke voice design, persona engineering, and real-time video identity. ## Logic & Reasoning Modules *Advanced Cognitive Modules * Complex multi-turn problem-solving, stateful memory, and real-time interactions. ## Fine-Tuning *Secure RAG* Accuracy grounded in proprietary data, RAG and fine-tuning. ## Private Model Hosting *Dedicated Environments* For model hosting and inference - full control over data, performance, and isolation. ## Enterprise Systems *Integration into Stacks* CRM, and backend systems - enabling real-time data exchange and agent orchestration. ## Model Prototyping *R&D as a Service* We build your competitive edge through dedicated model research partnerships. ## Trusted by > The best enabler and partner to think of. Everyone thinking of building anything with realtime generative AI, absolutely go for it. - Oliver Lange, Head of H&M Beyond > An inspiring partner for us and technologically one of the best. - Stefan Ponikva, VP Communication and Experience, BMW > It’s a new way to present our brand - an adventure that’s deeply experiential and aspirational. - Emmanuel Rousson, VP of E-commerce, Clinique # About Source: https://ojin.ai/about-us ## The Human AI Company *We are the Origin of Human AI* Ojin was built to power the next era of human interaction. We develop the foundation to turn heavy cloud computation into experiences. Responsive, synchronized and scalable. [Try Now](/signin) ## To Amplify Human Interaction *Mission* We exist to amplify human interaction with each other and AI. We are determined to give builders the infrastructure to create lifelike, responsive and natural intelligence that powers every conversation, interaction, and experience instantly and at scale. We squeeze every cycle, cache, and frame, route through the fastest edge, reprice GPUs on the fly, and re-balance load across continents - all to turbocharge new real-time realities that think, move, and react with human-level timing.  Always on. Always connected. We are built for those with intent and conviction - systems that move at the speed of thought, architectures that feel responsive and technology that makes digital interaction effortless. ## Powering Real-Time *Heritage* Ojin was engineered to power real-time, browser-native AI for global enterprises. For the past five years, our technology has driven instant, conversational and immersive experiences for companies like BMW, Mercedes and H&M, reaching millions of users with zero lag. To get there, we solved the hardest part: making heavy compute meet human expectations so interactions feel: instant, synchronised and massively scalable. Ojin is the architecture, forged under enterprise pressure, refined in production and now opened to those building what comes next. [Learn more](https://www.journee.ai) ## No Waiting, No Versions, No Buffers. *Vision* We envision a future defined by instant, personalised realities - where every piece of content, every interaction, and every experience is computed live, not rendered in advance or staged in static production cycles.  Just live synthesis at global scale. A system to spawn any experience instantly. Everything, everywhere, all at once. This is Ojin. We believe the internet will evolve from a network of platforms and data into a generative computation layer. A continuous, low-latency fabric where intelligence, media, personas and whole worlds stream in real time. Ojin exists to ignite that evolution - the origin point where infrastructure begins to flow, turning static systems into live, generative computation. # Community Source: https://ojin.ai/community ## AixHaus *Ojin* Welcome to Ojin AixHaus, Berlin’s home for people who build. A live playground for AI scientists, ML engineers, founders and creatives who chase the next idea and bring others along for the ride. If you want to hack, prototype, meet wild thinkers and build something real, AixHaus is wide open. ## What *AixHaus* Hackathons, meetups and startup residencies. Our hackathons give builders a place to move fast, test ideas and create prototypes that matter. Our meetups bring science, engineering, business and design into one room to share insights, show work and spark collaborations. And our startup residencies give early teams a focused home to grow, experiment and get support from a community that cares. Together, these three pillars create a rhythm of building, learning and exchanging that keeps the space alive. ### AI Hackathons Move fast, test ideas and create prototypes that matter. ### AI Meetups Spark collab through science, engineering, business and design in one room. ### AI Startups in Residency Focus on growth, experiment and get support. coming soon. ## Who *AixHaus* For the people who love to explore, experiment and create. Scientists, Engineers, Builders, Investors and Creatives who enjoy turning ideas into something you can actually touch and test. If you’re curious and collaborative then this might be your space to learn, share and compile. ## Why *AixHaus* AixHaus exists because the best ideas happen when disciplines meet. Science and business, engineering and design, research and creativity. We build a space where perspectives flow naturally and insights move fast. Berlin deserves a forward, optimistic builder spirit grounded in European values of openness, collaboration and responsibility. And we are here to support: A place where people shape future realities together and turn ideas into things that actually deserve global attention. ## Welcome *AixHaus* No fees charged, no tables sold, no curation filter at the door. AixHaus is not a business model, it’s a culture built from an idea. We’re not here to replace existing communities, we’re here to amplify them. Berlin thrives with brilliant builders, researchers, designers and founders. We want to support your meetups, host your gatherings and give you a home whenever you need one. If your community is pushing ideas forward, experimenting with new tech or simply bringing curious minds together, we’re excited to have you. AixHaus is open to collaborate, co-create and help your community grow with the energy and environment you deserve. This is a space built for collective momentum. Bring your fire. We bring the space. # Terms of Service Source: https://ojin.ai/terms # Terms of Service Last Updated: 08/06/2026 These Terms of Service ("Terms") govern your access to and use of all websites, platforms, products, developer tools, APIs, software, and services branded as Ojin and provided or operated by Journee Technologies GmbH, registered in Germany under commercial registry number HRB 220868 B with its principal office located at Chausseestr. 36, 10115 Berlin and operating under German law. In these Terms, the terms “Ojin”, “we”, “our”, or “us” refer to Journee Technologies GmbH as the provider and operator of the Ojin products and services. By accessing or using any Ojin website, platform, API, developer tool, software, or service, including those available at[https://www.ojin.ai](https://www.ojin.ai) (collectively the “Platform”), you ("User", "Customer", or "you") enter into a legally binding agreement with Journee Technologies GmbH and confirm that you understand and accept these Terms. If you do not agree, you must refrain from using the Services. **1. Eligibility** To use our Services, you must be at least 18 years old and possess the legal capacity to enter into binding contracts under applicable laws. If you are a consumer (Verbraucher within the meaning of § 13 BGB), you may only use the Services for private, non-commercial purposes. If you are acting on behalf of a company or other legal entity, you represent that you are authorized to bind such entity to these Terms. **2. Definitions** In these Terms: - "Account" means your individual, organization, or business login account registered on Ojin. - "Affiliate" refers to any entity that controls, is controlled by, or is under common control with Ojin. - "Applicable Law" includes all relevant legislation, including but not limited to the German Civil Code (BGB), Telemedia Act (TMG), and General Data Protection Regulation (GDPR). - "Confidential Information" means any non-public information disclosed by one party to the other, in any form, that is designated as confidential or that a reasonable person would consider confidential. - "Customer Input" refers to prompts, data, queries, text, code, media, and other content submitted to the Platform by the Customer. - "Output Content" means the response, code, text, media, or data generated by the Services based on the Customer Input. - "Documentation" means the user guides, manuals, and other explanatory materials regarding the use of the Platform and Services. - “Services” refers to all hosted services, software, infrastructure, APIs, developer tools, models, features, and functionality made available under the Ojin brand, including any updates, improvements, or modifications. The Services include access to artificial intelligence models, model APIs, and related inference capabilities provided as general-purpose tools. Ojin does not determine the specific purposes or use cases of applications built using the Services. - "Plan" refers to the applicable commercial model governing access to the Services, including subscription-based plans, usage-based pricing, prepaid credit models, or other pricing structures, together with their respective pricing, usage limits, and features. **3. Scope of Services** Ojin is a generative AI platform developed and operated by Journee Technologies GmbH that enables developers to build interactive and scalable AI applications, such as agents, world models and immersive applications. Core offerings include: - Managed AI Infrastructure: Serverless inference, fine-tuning and training of AI models. - Cloud Streaming Technology: Real-time high-fidelity content delivery. - Developer Tools: Including APIs, UIs, Command-Line Interface (CLI) tools, and Software Development Kits (SDKs) for building and deploying agents, world models and other applications Services are accessible via a variety of interfaces, such as web-based interfaces, APIs, CLIs and SDKs. Services may offer varying tiers of functionality or performance capabilities depending on the selected Plan, which may include subscription-based access, usage-based pricing, or prepaid credit models. Subject to full compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable right to access and use the Services during the term of your applicable Plan for your business or personal purposes including integration into applications, websites, or services. Ojin may offer different Service Plans. Each Plan may include specific limits on usage, data processing, API calls, model access, support levels, and other features, as defined in the respective product descriptions or commercial agreements. You may upgrade or modify your Plan at any time, subject to additional fees. We reserve the right to update, improve, restrict, suspend, or discontinue aspects of the Services, provided such changes do not materially reduce the value of Services without prior notice, except where necessary due to legal, security, or technical reasons. Ojin may monitor the use of its Services, including automated analysis of usage logs and system activity, primarily for security, abuse prevention, and service reliability. Ojin does not determine the specific use cases, deployment context, or purposes of AI systems built using the Services. Any applications, agents, or systems created by Customers constitute independent implementations developed and operated by the Customer. The Customer is solely responsible for the design, development, deployment, and use of such implementations, including compliance with applicable laws and regulations. **4. Account Registration and Responsibilities** To access certain features of the Platform, you must register an Account. During registration, you agree to: - Provide complete and accurate information; - Maintain the confidentiality of your login credentials; - Ensure that your use complies with all applicable laws and regulations; - Refrain from any form of discrimination, harassment, or racist behavior in accordance with equality and anti-discrimination laws; - Respect the dignity and rights of all users, regardless of gender, ethnicity, religion, sexual orientation, or other personal characteristics; - Immediately notify us of any unauthorized use of your account or any suspected security breach. You are solely responsible for all activities conducted through your Account, whether or not authorized by you. You must not allow others to access or use your Account unless authorized through team or enterprise features. You agree not to register more than one Account unless explicitly permitted. In the event of suspicious or unauthorized activity, we may temporarily disable your Account and notify you. We may permanently suspend your access if a violation of these Terms is confirmed or suspected. **5. Customer Input and Content Rights** **5.1 Ownership and License to Customer Input** You retain all right, title, and interest in and to any data, content, or materials you submit to the Platform ("Customer Input"). Nothing in these Terms shall be construed as transferring ownership of such Customer Input to Ojin. By submitting Customer Input, you hereby grant Ojin a non-exclusive, worldwide, royalty-free, transferable, and sublicensable license to use, host, store, reproduce, modify, adapt, translate, distribute, and display such content, but solely for the purpose of operating, maintaining, improving, and providing the Services. This license does not permit Ojin to use Customer Input for marketing, advertising, public dissemination, or other promotional or commercial purposes unrelated to the provision of the Services, unless explicitly authorized by you in writing. You confirm that you have all necessary rights and permissions to submit the Customer Input and grant the rights described above. You are solely responsible for the legality, reliability, integrity, accuracy, and quality of the Customer Input you provide. **5.2 Output Content** Subject to your compliance with these Terms, you are granted a non-exclusive, worldwide, royalty-free, and perpetual license to use the Output Content for any lawful purpose, including commercial purposes, within the scope of your applicable Plan. You acknowledge that: - Output Content may not be unique and could be similar or identical to content generated for other users; - The Services do not claim copyright over Output Content. To the extent that Ojin obtains any intellectual property rights in Output Content, such rights are hereby assigned to the Customer; - You are responsible for ensuring that your use of Output Content does not violate the rights of third parties. Ojin does not warrant that the Output Content will be free from infringement, errors, inaccuracies, or be suitable for any specific purpose. You are responsible for verifying the Output Content before relying on it. Output Content is generated by probabilistic models and may be subject to limitations, including bias, inaccuracies, or incomplete or non-deterministic results. **5.3 Restrictions on Use of Content** You agree not to: - Use Customer Input or Output Content in violation of any applicable law or regulation, including laws on data protection, intellectual property, and export controls; - Use the Services to distribute unsolicited or unauthorized advertising, spam, or promotional materials; - Submit Customer Input or use Output Content that is defamatory, obscene, abusive, invasive of privacy, illegal, or otherwise objectionable; - Attempt to use the Services or Output Content to impersonate any individual or entity or otherwise mislead others. - Use the Services or Output Content to create or deploy AI systems that mislead or deceive individuals about the artificial nature of an interaction, including impersonating a human without clear disclosure. - Upload, submit, or use images, videos, or other visual depictions of real individuals as input for avatar creation, face animation, lipsync, or any other generative feature of the Services, unless you have obtained the explicit consent of the depicted individual or otherwise hold the necessary rights to use their likeness for that purpose. Uploading depictions of publicly known individuals without verifiable authorization is prohibited. Ojin reserves the right (but is not obligated) to review, monitor, or remove any Customer Input that violates these Terms or is otherwise objectionable in our sole discretion. **5.4 Compliance with Data Protection Laws** If you submit personal data as part of the Customer Input, you are the Data Controller under the GDPR. Ojin acts as a Data Processor. You must ensure that you have a lawful basis for processing and transferring any personal data to us. For further information, see our Privacy Policy and Data Processing Agreement (DPA), which can be requested at any time. **5.5 Responsibility for End Users and No Sublicensing** If you provide access to the Platform, Services, or Output Content to your own customers or users (“End Users”) as part of your Experience, you remain fully responsible for their use and compliance with these Terms. You must ensure that End Users do not breach any applicable laws or third-party rights, and you shall be liable for their actions as if they were your own. You may not sublicense or transfer access to the Platform itself to End Users unless explicitly authorized. However, you may provide Output Content to End Users as part of applications, products, or services built using the Platform. **5.6 Use of Customer Content for Model Training**  To improve and further develop our Services and underlying AI technologies, you grant Ojin a non-exclusive, worldwide, royalty-free license to use anonymized or aggregated Customer Input and associated usage data for the purpose of improving, evaluating, and benchmarking our AI models and algorithms. Where Customer Input contains personal data, Ojin will only use such data for model improvement if the data has been irreversibly anonymized or if the Customer has expressly opted in. If you are an Enterprise Customer and prefer to restrict such use, you may request a separate Data Processing Addendum (DPA) that overrides this section. **5.7 Roles under the GDPR** For the purposes of the General Data Protection Regulation (EU) 2016/679 (“GDPR”), the roles of the parties depend on the context in which the Services are used: **Use by Consumers** Where you use the Services as a private individual for personal, non-commercial purposes, Ojin acts as the Data Controller for any personal data processed as part of providing the Services. In this case, Ojin determines the purposes and means of processing and is responsible for compliance with applicable data protection obligations. **Use by Businesses or Organizations** Where you use the Services on behalf of a company or other legal entity and submit personal data to the Platform in that context, you act as the Data Controller and Ojin acts as a Data Processor within the meaning of Article 28 GDPR for the processing activities necessary to provide and operate the Services. In such cases, the parties shall enter into a Data Processing Agreement (DPA) governing the processing of personal data in accordance with Article 28 GDPR. The DPA forms part of the contractual relationship between the parties and sets out the subject matter, duration, nature, and purpose of the processing, as well as the technical and organizational measures implemented by Ojin. You may request the execution of a Data Processing Agreement at any time by contacting: [dpa@ojin.ai](mailto:dpa@ojin.ai). **Service Improvement and Security Processing** To the extent that Ojin processes aggregated or irreversibly anonymized data derived from service usage, system logs, or interaction metrics for the purposes of improving service quality, security, and performance, Ojin acts as an independent Data Controller. Such processing does not involve identifiable personal data and is carried out in accordance with applicable data protection laws. **5.8 Service Improvement and Usage Analytics** Ojin may collect and analyze technical usage data, system logs, performance metrics, and interaction patterns generated through the operation of the Services in order to maintain, secure, and improve the reliability, safety, and performance of the Platform. Such data may include aggregated statistics, service telemetry, error logs, infrastructure metrics, and operational analytics. This processing does not involve the use of Customer Input in identifiable form and is conducted in accordance with applicable data protection laws. Where possible, such data will be aggregated, anonymized, or otherwise processed in a manner that does not identify individual users or customers. **5.9 Transparency of AI Systems** Customers who deploy AI systems, agents, or applications that interact with end users must ensure that such users are clearly and unambiguously informed that they are interacting with an artificial intelligence system, unless this is already obvious from the context. Customers must not design or deploy AI systems that intentionally obscure, conceal, or misrepresent their artificial nature. **5.10** **Synthetic Content Disclosure** Where the Services are used to generate or manipulate audio, video, images, text, or other synthetic media, Customers must ensure that such content is marked as artificially generated in a machine-readable format, in accordance with Article 50(2) of the EU AI Act and any other applicable law. Where such content resembles real persons, Customers must additionally ensure appropriate human-readable disclosure. **6. Acceptable Use and Prohibited Conduct** **6.1 General Prohibited Conduct** You agree to use the Services only for their intended purposes and in accordance with applicable laws and these Terms. You must not: - Access or use the Services in violation of any export control laws or sanctions regulations applicable in Germany, the EU, or the jurisdiction from which you are accessing the Services; - Reverse engineer, decompile, disassemble, or otherwise attempt to discover the source code or underlying algorithms of any part of the Services, except to the extent expressly permitted by law; - Use the Services primarily for the purpose of developing competing AI infrastructure or services that replicate the core functionality of the Platform; - Interfere with, damage, or disrupt any part of the Services, servers, networks, or other systems used by us or our providers; - Transmit or introduce any malware, ransomware, spyware, viruses, or other harmful software code; - Use any automated system, such as bots or scripts, to access the Services in a manner that sends more request messages to the servers than a human can reasonably produce in the same period; - Harvest, scrape, or otherwise collect data from the Services or users without authorization; - Bypass or breach any security or authentication measures; - Infringe, misappropriate, or violate the intellectual property rights or other rights of third parties. - Deploy AI systems using the Services in a manner that violates applicable transparency, disclosure, or user protection requirements under artificial intelligence regulations, including the EU AI Act. - Use the Services to generate, manipulate, or facilitate the creation of non-consensual intimate imagery or sexual content depicting minors (CSAM), including through fine-tuning, prompting, or any other means. - Upload, submit, or use images, videos, or other visual depictions of minors as input for avatar creation, face animation, lipsync, or any other generative feature of the Services. - Use the Services to generate, manipulate, or distribute sexually explicit or pornographic content, including content depicting real or synthetic individuals in sexual acts or contexts, unless explicitly authorized in writing by Ojin for verified adult content platforms operating in compliance with applicable law. To maintain the stability, security, and fair use of the Services, Ojin may impose reasonable usage limits, rate limits, or other technical safeguards on access to or use of the Services. Violation of this Acceptable Use Policy may result in immediate termination or suspension of your access to the Services and legal action under applicable law. **6.2 Prohibited High-Risk Use** The Services are not designed, intended, or warranted for use in environments requiring fail-safe performance or where the failure of the Services could lead to death, personal injury, or severe physical, financial, or environmental damage. This includes but is not limited to the use of the Services in: - medical or diagnostic devices, or for clinical decision-making, - aviation, air traffic control, or aircraft navigation systems, - autonomous or self-driving vehicles, - life-support systems, critical infrastructure, or energy systems, - nuclear facilities, defense or military operations, or weapons systems, - or any other application where a malfunction or error could result in catastrophic consequences. You agree not to use the Services in such high-risk environments. Such use is strictly prohibited and entirely at your own risk. Ojin expressly disclaims all liability for any damages, claims, or losses arising out of or in connection with the use of the Services in such high-risk contexts. **6.3 Compliance with AI Regulations** Ojin provides general-purpose artificial intelligence models and tools within the meaning of applicable AI regulations. The Services are not designed or intended to constitute or be used as high-risk AI systems as defined under applicable law. Customers remain responsible for ensuring that their specific use cases comply with applicable AI regulations, including classification of their systems, implementation of transparency obligations, and any required human oversight. **7. Fees and Payment Terms** **7.1 Pricing and Payment Methods** Fees for the Services are based on your selected Plan, which may include subscription-based fees, usage-based charges, prepaid credits, or a combination of these models. All prices are listed in Euros and are exclusive of applicable value-added tax (VAT) unless stated otherwise. Payments can be made using major credit cards, SEPA direct debit, or other methods supported by our payment processor. Where the Services are billed based on usage, fees will be calculated according to the applicable usage metrics (such as compute time, API calls, model inference, data processing, or other measurable units) as specified in the relevant pricing documentation. You agree that Ojin’s measurement systems shall be used to determine usage for billing purposes. By providing payment details, you authorize us or our processor to charge applicable recurring fees, usage-based charges, or prepaid credit purchases, depending on your Plan. **7.2 Invoicing and Taxes** Invoices will be issued electronically unless agreed otherwise. Invoices will be issued electronically unless agreed otherwise. Where payment is made by credit card, SEPA direct debit, or other automated payment method, amounts due are charged automatically at the time of billing. Where payment is made against an invoice (e.g., bank transfer), and unless a different payment term is specified in the applicable Order Form, invoices are due and payable within thirty (30) days of the invoice date. All amounts are payable in full, without deduction or withholding. You are responsible for all taxes and duties associated with your purchases, excluding taxes based on our income. **7.3 Renewal and Cancellation** **Consumers** If you are a consumer (Verbraucher within the meaning of §13 BGB), subscription-based Plans renew automatically for successive terms. The initial subscription term shall not exceed twelve (12) months. After the end of the initial term, you may cancel the subscription at any time with one month’s notice to the end of a calendar month, unless shorter notice periods are required by applicable consumer protection laws. Usage-based Plans or prepaid credit models do not automatically renew but may require periodic credit purchases or billing based on measured usage. Credits purchased under a prepaid or usage-based model are non-refundable and expire twelve (12) months from the date of issuance unless otherwise specified in writing. **Business Customers** If you are a business customer (Unternehmer within the meaning of §14 BGB), subscription-based Plans renew automatically for successive terms equal to the initial subscription term unless either party terminates the subscription with at least thirty (30) days’ notice before the end of the current term, unless otherwise agreed in writing. Usage-based Plans or prepaid credit models do not automatically renew but may require periodic credit purchases or billing based on measured usage. Credits purchased under a prepaid or usage-based model are non-refundable and expire twelve (12) months from the date of issuance unless otherwise specified in writing. **7.4 Right of Withdrawal (for Consumers only)** If you are a consumer and reside in the European Union, you may have the right to withdraw from this contract within 14 days without giving any reason. The right of withdrawal expires prematurely once the digital content has been fully delivered and the performance has begun with your prior express consent and acknowledgment that you thereby lose your right of withdrawal. **8. Data Protection and Privacy** We process your personal data in accordance with the General Data Protection Regulation (EU) 2016/679 ("GDPR") and the German Federal Data Protection Act (BDSG). Our Privacy Policy outlines the categories of personal data processed, purposes, legal bases, and data retention practices. By using the Services, you acknowledge and agree that: - Ojin processes personal data to provide, maintain, and improve the Services; - You may enter into a Data Processing Agreement (DPA) with us when acting as a Data Controller; - We may store and process data in the European Economic Area (EEA) or other jurisdictions that provide adequate protection; - We implement appropriate technical and organizational measures (TOMs) to protect personal data. You agree to comply with your obligations under applicable data protection laws when using our Services, especially when collecting, storing, or processing personal data of third parties. **9. Intellectual Property** **9.1 Ownership of the Platform** All intellectual property rights in the Services, including the website, models, software, APIs, source code, visual design, and underlying technology, are and shall remain the exclusive property of Journee Technologies GmbH or its licensors. Nothing in these Terms transfers any ownership rights to you. **9.2 Limited License** We grant you a limited, non-exclusive, non-transferable, revocable license to use the Services solely as permitted under these Terms and your applicable Plan. You may not: - Reproduce, distribute, modify, create derivative works from, publicly display, or otherwise exploit any part of the Platform without our express written consent; - Use our trademarks, logos, or brand features without prior authorization. No ownership or intellectual property rights are transferred to you in connection with your access to or use of the Services or any related Output Content. All rights not expressly granted are reserved by Ojin and its licensors. **10. Third-Party Services and Dependencies** Our Services may rely on, integrate with, or link to third-party services, software, or infrastructure ("Third-Party Services"). These may include cloud hosting providers, AI model APIs, payment gateways, or communication platforms. By using the Services, you acknowledge and agree that: - Third-Party Services are governed by their own terms and privacy policies; - Ojin is not liable for any interruptions, errors, or performance issues caused by such Third-Party Services; - Ojin may change, replace, or discontinue specific Third-Party Services at any time; - Certain infrastructure or services (e.g. AI APIs, cloud storage, payment processing) may be operated by providers located outside of the European Union, including in the United States or other jurisdictions; - The availability and security of Third-Party Services may be subject to foreign laws and compliance frameworks that are beyond Ojin’s control. **11. Termination** **11.1 By You** You may terminate your Account at any time by following the process in your user dashboard or contacting support. Termination will result in deactivation of your access, and any unused credits or subscriptions will not be refunded. If you are a consumer, you may terminate your subscription at any time after the minimum length of your subscription (which may not exceed 12 months) with one month's notice to the end of a calendar month, unless shorter termination periods are required by applicable consumer protection laws. **11.2 By Ojin** We may suspend or terminate your access if: - You breach these Terms; - Your account is inactive for more than 12 months; - It is required by law or regulatory authority; - You engage in abuse, fraud, or misuse of the Services. Where possible, we will give reasonable notice before termination. Provisions which by their nature survive termination (e.g. intellectual property, limitation of liability) will continue to apply. **12. Limitation of Liability** To the maximum extent permitted by applicable law, Ojin’s liability is strictly limited as follows: - Ojin shall only be liable for damages caused by willful misconduct (intent) or gross negligence. - For damages resulting from slightly negligent breaches of material contractual obligations (“cardinal duties”), Ojin’s liability shall not exceed the total fees paid by the Customer for the Services during the twelve (12) months preceding the event giving rise to the claim, limited to damages that are typical and foreseeable for this type of contract. - Ojin shall not be liable for indirect, incidental, or consequential damages, including but not limited to loss of profits, business interruption, or loss of data, unless caused by intent or gross negligence. - Ojin shall not be liable for loss of data if the damage would have been avoided through proper and regular data backups performed by the Customer. - Unlimited liability applies only for damages resulting from injury to life, body, or health caused by Ojin’s fault. All limitations of liability also apply to the benefit of Ojin’s legal representatives, employees, subcontractors, and agents. Any mandatory statutory liability under the German Product Liability Act (Produkthaftungsgesetz) remains unaffected. **13. Indemnification** You agree to indemnify, defend, and hold harmless Journee Technologies GmbH and its officers, directors, employees, and affiliates against any claims, damages, liabilities, costs, and expenses (including reasonable legal fees) arising from: - Your use of the Services in breach of these Terms; - Any Customer Input you submit that infringes third-party rights; - Any violation of applicable laws by you or your affiliates in connection with use of the Services. We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, in which case you agree to cooperate fully. **14. Disclaimer of Warranties** The following limitations apply differently depending on whether you are a business customer (entrepreneur) or a consumer under German law: **14.1 For Business Customers (Unternehmer i.S.d. § 14 BGB):** To the maximum extent permitted by applicable law, the Services are provided ‘as is’ and ‘as available’. Nothing in this section limits mandatory statutory rights under German or EU law. Ojin expressly disclaims all warranties, including but not limited to: - merchantability, - fitness for a particular purpose, - non-infringement, - accuracy, completeness, or reliability of Output Content. We do not warrant that: - the Services will be uninterrupted, secure, or error-free, - Output Content will meet your expectations or be fit for any legal or commercial purpose, - any errors will be corrected or results will be accurate, - or that the use of the Services will lead to any specific outcome. You use the Services at your own risk and are solely responsible for verifying all results before relying on them. **14.2 For Consumers (Verbraucher i.S.d. § 13 BGB):** If you are a consumer, statutory warranty rights apply and are not limited or excluded by this section. In particular, your rights under §§ 327 et seq. and §§ 434 et seq. BGB (digital product conformity and sales law) remain unaffected. **14.3 No Explainability Guarantee** The Services may produce results using probabilistic models that are not fully explainable or interpretable. You acknowledge and accept that outputs may not reflect causal or logical reasoning and should not be relied upon without independent verification. **14.4 Output Content Disclaimer** We do not guarantee that any output generated by the Services is accurate, lawful, free of third-party rights, or suitable for your intended use. You are solely responsible for reviewing and verifying any output before relying on it or using it commercially. Ojin disclaims all liability for damages resulting from your use of generated content. **15. Governing Law and Jurisdiction** These Terms shall be governed by and construed in accordance with the laws of the Federal Republic of Germany, excluding its conflict of laws rules and the UN Convention on Contracts for the International Sale of Goods (CISG). If you are a business customer (Unternehmer), the exclusive place of jurisdiction for all disputes arising out of or in connection with these Terms shall be Berlin, Germany. If you are a consumer and reside within the European Union, this choice of law does not deprive you of the protection afforded to you by mandatory provisions of the law of your habitual residence. If you are a consumer or entity residing outside the European Union, including the United States or other non-EU jurisdictions, you agree that any disputes arising from these Terms shall be submitted to the courts of Berlin, Germany, unless mandatory consumer protection law in your country of residence requires otherwise. **16. Dispute Resolution** We are not obliged or willing to participate in dispute resolution proceedings before a consumer arbitration board. Nothing in this section restricts your statutory rights under German or EU law. **17. Severability** If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect. The invalid provision shall be replaced by a valid one that most closely reflects the parties’ original intent. **18. Export Control and Sanctions Compliance** **18.1 Legal Compliance** You agree to comply with all applicable export control, trade restrictions, and sanctions laws and regulations, including but not limited to those of: - the Federal Republic of Germany, - the European Union, - the United States of America (including the Export Administration Regulations (EAR) and sanctions programs administered by the U.S. Office of Foreign Assets Control (OFAC)). This obligation applies to your access to, and use of, the Services, any related software, documentation, and output, and any transfer or transmission of data, technology, or information. **18.2 Prohibited Uses and End-Users** You may not use the Services: - for the development, production, or use of nuclear, chemical, or biological weapons, - for missile technology or military end-use in violation of applicable laws, - for or on behalf of any person or entity on any applicable government sanctions or export denial list, including the U.S. Specially Designated Nationals (SDN) List, the EU Consolidated Financial Sanctions List, or the UN Sanctions Lists. The Services may not be exported or re-exported into any countries subject to comprehensive embargoes or sanctions, including but not limited to Iran, North Korea, Syria, Cuba, and the Crimea, Donetsk, and Luhansk regions of Ukraine. **18.3 Restricted Territories and Sanctioned Persons** You represent and warrant that: - you are not located in, organized under the laws of, or a resident of any country or region subject to a comprehensive trade embargo by Germany, the European Union, or the United States; - you are not listed on any government list of prohibited, restricted, or denied parties, including but not limited to the SDN List maintained by OFAC, the BIS Entity List, or the EU Restrictive Measures List; - you will not permit any third party to access or use the Services in violation of such laws or lists. **18.4 Right to Suspend or Terminate** Ojin reserves the right to suspend or terminate access to the Services without notice if we determine, in our sole discretion, that your use violates export control or sanctions laws, or that you are engaging in a prohibited activity under this section. **18.5 User Responsibility** It is your sole responsibility to ensure that your use of the Services complies with all applicable export control and sanctions laws. You agree to indemnify and hold harmless Ojin from any liability, claims, damages, or costs arising from your violation of this section. **19. Final Provisions** **19.1 Assignment** You may not assign or transfer these Terms or your rights without our prior written consent. We may assign our rights and obligations under these Terms to an affiliate or in connection with a merger or acquisition. **19.2 Force Majeure** We shall not be liable for any failure or delay caused by events beyond our reasonable control, including but not limited to strikes, natural disasters, wars, pandemics, or technical failures of third-party systems. **19.3 Waiver** Our failure to enforce any provision of these Terms shall not constitute a waiver of that or any other provision. **19.4 Entire Agreement** These Terms, including any referenced policies or agreements (e.g. Privacy Policy, DPA), constitute the entire agreement between you and Ojin with respect to the subject matter and supersede any prior agreements. **19.5 Consumer Dispute Resolution Notice** We are neither obligated nor willing to participate in dispute resolution proceedings before a consumer arbitration board under the German Consumer Dispute Resolution Act (VSBG). **20. Contact** If you have any questions or concerns about these Terms or the Services, you may contact us at: Journee Technologies GmbH Chausseestr. 36, 10115 Berlin Email: [info@ojin.ai](mailto:info@ojin.ai) [http://www.ojin.ai](http://www.ojin.ai) **21. Feedback and Suggestions**  Any feedback, suggestions, or ideas may be used by Ojin without restriction and without obligation to compensate the Customer.